There is not much that I despise more than car trouble. At some point, each of us will get into our automobiles and turn the ignition only to discover it will not start. Despite all our preventive maintenance efforts this can happen to anyone of us. I don’t know about you but without my wheels I am literally “out of business”.
If you own a Ricoh Printer there may come a time when the printer will display a 990 or a 999 error. If this should happen to your Ricoh system, Condé Technicians offers helpful perception to a speedy recovery. I will begin with a little “Ricoh” history about this error.
“ERR (990) or ERR (999) are both error messages which are displayed when a sensor does not work normally due to dirtiness. For example, either may be caused by a dirty maintenance unit or clogged ink nozzles. It may be possible to resolve the issue by cleaning the device as described below
To clean your device, follow these steps.
- Turn off the main power switch.
2. Open the top cover.
Take care not to snag the sleeves of your clothing on the cord (1). Do not touch the feed belt (2).
3. Clean the part indicated in the image below using a damp cloth or cotton tipped applicator.
Never use tissues because it can contaminate the maintenance unit with loose fibers.
- Close the top cover.
- Turn on the main power switch.
- Print the nozzle check pattern and check that the nozzles are not clogged.
If the problem persists, contact your local authorized service/support representative.”
These visuals are great tutorials, but the support staff here at Condé Systems Inc. (www.conde.com) has taken your questions about this error quite literal. Conde Support Technicians has accumulated understanding for remedying this error and get you “Back to Business”. If you see this error, visit www.condetv for our timely video, “Cleaning the Capping Station on the Ricoh” and let us get you back to business.
http://www.youtube.com/condesystems#p/search/0/NGsGP8cZeAI)
In addition, you will find other awesome videos for sublimation and heat transfer by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.
Thanks,
Conde Systems Inc.
Senior Support Technician
1-800-826-6332
Vicky Waldrop
