As with all peripherals, climate control is crucial to its’ ability to function efficiently. Consumers can only do so much to keep room temperature maintained. There may be an occasion that Mother Nature will take her course, causing a power outage and a rise in humidity. A change in temperature can mean “condensation” which can lead to corrosion and extensive damage. The Ricoh DyeSub printer has the ability to to detect moisture in its environment and give warning that vital components could be at risk. If this should happen to your Conde Sublimation System our support technicians have provided some important instructions to reverse further harm and recover from the error.
First, it is important to get your DyeSub system in a stable environment and back to the recommended room temperature . Second, police the equipment for dampness or any obvious condensation. Then follow the “Knowledge Base” ~Ricoh instruction below:
You can dry the printer’s interior by performing the de-condensation procedure. Follow these steps, from your printer Display (LCD).
1. Press the [Menu] key.
2. Press the up or down key to display [Maintenance], and then press the [#Enter] key.
3. Press the up or down key to display [De-condensation], and then press the [#Enter] key.
Three sheets are fed through the printer without anything being printed on them.
4. Switch the printer off and then back on again.
If the error message does not reappear, the printer’s interior has fully dried.
If the error persists, switch the printer off, leave it for an hour, and switch it back on. If this does not solve the problem, contact your sales or service representative.
Conde Technicans have additional instructions that are necessary to clear this error and get your sublimation system back in tip top shape. We have put together a complete instructional video on how to safely clean the feed belt inside the printer using alcohol and a lint free cloth. Please “click” into www.condetv.com to get complete details about this procedure.
In addition, you will find other awesome videos for sublimation and heat transfer by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.
Thanks,
Conde Systems Inc.
www.conde.com
Senior Support Technician,
1-800-826-6332
Vicky Waldrop
