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Sublimation Tip: Program Print Record for PC’s

December 22nd, 2010

Combined with today’s technology and pressures from a society that wants “instant gratification”, we at Condé Systems are inventing short cuts and giving you back some of your valuable time wherever possible, because time is money.  We can reduce the time it takes to find previous print jobs and eliminate spool time so you can get to sublimating quicker. Here is why…

Purpose:

Remembering print jobs

Large jobs can be printed in segments (ex: 100 pcs. at 10 pages at a time)

Save our print jobs so we can reprint the jobs over and over again.

It remembers all specs of the job, like paper size and settings so you don’t have too.

This is how…

How to keep print jobs for reprinting:

Get to the Printer folder…

Start;

Control panel;

Printer faxes or devices and printers;

Properties for Vista and XP; or… Windows 7 folks “printer properties

Advanced and “Keep Printed Documents

Keep Printed Documents

Now that the documents are being saved we can come to our print queue and revisit our printed documents. By selecting a document from the print queue; right click on the desired document and left click on restart. This will cause that job to reprint again as if the repeat was selected in your iTunes or any other recording device.

Selecting a saved or recorded print job

When you are done with a job/s, or it is certain the job  will not be  reprinted for some time, right click on the job; left click on delete to get rid of it from within the print queue. Or… From windows 7; right click on the print job in the queue and press delete on the keyboard to remove it.

What you get…

Benefits Include:

This would be a great feature for save time and effort when you have complex print jobs

When many copies are needed and it would be better to space them out rather than bulk printing.

Saving time is money and we want to keep our client on the successful path to sublimation triumph and attainment.

PC Print Record Video…by David Gross

In addition, you will find other awesome videos for sublimation and heat transfer by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

Thanks,
Conde Systems Inc.
www.conde.com

Senior Support Technician,
1-800-826-6332
Vicky Waldrop


Using Condé Photoshop Templates

December 16th, 2010

1. Files types:

software for extracting files.

Click here to go to Winzip Official Site

To download templates go to www.conde.com/support/templates. The download will include formats for CorelDraw, Illustrator and Photoshop. Once the Conde template is saved to the desktop or in your desired location, it will need to be extracted (Extraction software is required (ex; Winrar (www.rarlabs.com), Winzip; Zipeg, ect..)).

When using Photoshop the formats will be one of the following extensions:  .eps; .psd; .pdf.

.PSD

2. Preparing image first:

Keyhole

The printable area.

Put thought into the image and image placement first. Size the image so that it will fill the template area. The templates are a “keyhole” that shows how the image will appear on the sublimatable area. It will not reform, re-size or reshape the image in any way. However, you will be able to re-size and reposition it. More on that in step 6.

3. Open the template in Photoshop:

a. Right click on the .psd, .eps or .pdf; left click on “Open With”.  Select Photoshop. The template will open in the application; Orb. From Photoshop; left click on “file”; left click on “open”; then from the browser, find and select the image you’ve prepared.

4. Select the background Layer to Place the image:

Selecting the Layer

Selecting the Layer

Choose the background layer under the layers to the right of the page. It should say “Click here to place image or graphic”. It is important to choose this layer for placing the image behind the template layer.


5. Place the image on the background layer:

Click on "File"; "Place"

Click on "File"; "Place"

Click “file”; “place” for the image to go to the selected layer. When placed inside the template it will have an X across the image and a bounding box around it. This is the editing box that enables you to resize it by …

6. Click and drag the editing box:

click and drag to fit

Left click and drag the corner of the editing box to do any final resizing of the selected image. Also, the image can be repositioned by placing the courser over the image and hold the left button down while dragging. Then left click on the green check mark to complete the placement of the image onto the background layer. Or, left click the red “banned” circle to delete or undo the placement of the image.

In addition, you will find other awesome videos for sublimation and heat transfer by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

Thanks,
Conde Systems Inc.
www.conde.com

Senior Support Technician,
1-800-826-6332
Vicky Waldrop


Conde Tips, Tricks and Shortcuts for better printing

December 5th, 2010

Like a GPS, wouldn’t it be nice to map the shortest route to avoid or quickly resolve an issue on your Ricoh Sublimation System/s? Or, just know ways to fine tune your sublimation system for maximum quality and performance? Well, Condé has found ways to eliminate errors, fine tune and perfect settings and keep your printer updated with the latest firmware for your Conde sublimation printer driver. We believe you will find these tips beneficial.

Sheet-Dry Print Delay

Increasing the delay time would help prevent sublimation paper from coming out of the printer before the ink is dry enough to prevent smearing or ink build up on you rollers.

To make an adjustment go to:

  1. Control Panel
  2. Printers and faxes or Devices
  3. Right click; then left click on Printing Preferences
  4. Printer Configuration

    Reconnecting the Ricoh using the port settings

    Changing Printer Port Setting form Properties

    Changing Printer Port Setting form Properties

    If you have received a replacement printer and want to install the driver with the previous driver configurations you used with the replaced printer go to the port settings and select that port from properties in the printer folder.

    USB connections to the back of the towers

    By connecting USB cable directly to the back of the PC rather than the front ports or hub you will reduce possible data issues and maximize print quality.

    Improve output by changing a couple of settings:

    1. Spool Format and RAW setting
    2. Print As Bitmap

    Upgrade firmware from the Conde Wab Page:

    Checking printer firmware on you Condé Dye-Sublimation System:

    Or…

    Go to “System” from the printer display:

    1. Hold the up and down arrows for 10 seconds then press enter.
    2. Arrow down until you see “System” and press enter.
    3. Arrow down until you see “System Version”, press enter.

    NOTE: If bi- directional is turned off you can not check system firmware from the Printer

    Go to the www.conde.com, click on the support, then login to PartnerNet to get the latest firmware for your sublimation printer.

    In addition, you will find other awesome videos for sublimation and heat transfer by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

    Thanks,
    Conde Systems Inc.
    www.conde.com

    Senior Support Technician,
    1-800-826-6332
    Vicky Waldrop


    Preventative Maintenance

    November 9th, 2010

    Printing a nozzle check before you start printing for the day will allow you to see if your printer needs any maintenance. If your nozzle check does not print normally, then your prints will not either. Also, printing a nozzle check once a day will help prevent clogs from forming in your print heads. This can be done manually or with the help of a program such as Harvey Head Cleaner.

    Another thing that will help keep your Epson printer clear from clogs is to clean the capping station about once a month. Different models have different procedures for this, however, you should be able to find documentation or videos on how this is done for your printer. Just follow the procedures and allow the printer to sit overnight while soaking.

    Moisture in your paper can also cause problems with your printer and your prints. If you store your sublimation paper opened and on a shelf where it is susceptible to the elements, moisture can soak into your paper and that can cause paper jams or print quality issues. It is best to store your paper in an airtight container such as a ziplock bag or storage box.

    In addition, you will find informative videos for configuring color management by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

    Thanks,
    Condé Systems Inc.
    www.conde.com

    Support Technician,
    1-800-826-6332
    Andy Taylor


    Porcelain Ornaments

    November 8th, 2010

    Christmas is around the corner. It’s time to break out the old Christmas tree and decorate for the season. Condé offers a variety of items people will be looking for to decorate for the holidays.

    When decorating the tree people like to find new ornaments for many different reasons. Some people like to have a keepsake from each year and others just want to replace. Condé has a complete line of porcelain ornaments for sublimation. These ornaments are a great addition to any tree and with sublimation they can be personalized making them priceless to your customer.

    Be sure to follow our sublimation instructions for the best results when making these ornaments. When pressed properly you will get a great looking ornament that will glisten from the lights on the tree.

    In addition, you will find informative videos for configuring color management by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

    Thanks,
    Condé Systems Inc.
    www.Condé.com

    Support Technician,
    1-800-826-6332
    Andy Taylor


    The relevance of preventive maintenance (PM)

    October 29th, 2010

    Periodically we change the oil in our automobiles, rotate and balance tires, etc… because we want reliability and confidence. When we turn the ignition we expect performance and assurance we will get from “point A to point B” without having to stop and perform timely procedures that could be prevented with scheduled maintenance.

    Here at Condé, we think about our sublimation printers with the same perception. We offer our experienced knowledge and practices to help our clients maintain exceptional upkeep on their sublimation systems. We have some preventive maintenance exercises that will keep your system running lean and provide efficiency at minimum cost.

    One of the procedures we often address on incoming support calls is cleaning the capping station. What is the capping station? The capping station is the located just under the print head on both the Epson and Ricoh printers. Its primary function is to pull ink through the print head by means of a vacuum. The vacuum is created by a pump which is located beneath the capping station. The path in which the ink takes is considered the capping station. It consists of a sponge-like padding in a pan. The pan drains through a tube and into your maintenance tank. We have provided detailed documentation and audio videos for how to correctly clean the capping stations for both the Epson and the Ricoh sublimation systems. They can be located on our web page under the support link to PartnerNet login.

    How to Perform Epson 4000 Series Printer Maintenance

    Tips for cleaning capping station on Ricoh sublimation printers

    Manually_Cleaning_the_Epson_4000_4800_4880_Capping_Station

    Nozzle checks are another way we provide preventive maintenance to our sublimations printers. A nozzle check is an excellent way to verify we have a healthy printer, exercise the print heads and move ink, which will help reduce any clogging. Artainium and gel inks are thicker vs. the original inks which are water based, therefore, much thinner and less clogging with the originals. Harvey Head Cleaner and Print Jockey are both inexpensive software programs that can help with timely nozzle checks even if you are not at the printer or don’t use the printer often. Your account manager can provide information for these products that are offered here at Condé Systems.

    Harvey Head Cleaner

    Printer/Preventive Maintenance (PM)

    How to do a Nozzle Check:

    In addition, you will find other awesome videos for sublimation and heat transfer by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

    Thanks,
    Conde Systems Inc.
    www.conde.com

    Senior Support Technician,
    1-800-826-6332
    Vicky Waldrop


    Sublimation or Transfer Papers

    October 19th, 2010

    I get several calls where people are asking me what sublimation instructions to use for cotton shirts.  The correct answer here is that you cannot sublimate to cotton, however a lot of times what they are really asking for is the procedure to using a transfer paper to press to cotton. This is a common miscommunication and when I hear it I usually don’t try to correct the customer.  I just give them the directions for the transfer papers. That way they get the results they are looking and everyone is happy. Terminology is not a big deal to me as long as the customer gets what they need!

    Every so often I will hear a customer who actually is printing on transfer papers with sublimation inks. This is a bad idea. Will it work? Probably. You can use duct tape to patch a hole in your jeans but do you really want to?

    Transfer papers use an emulsion layer on top of the inks (or toner) to adhere the image to the final product. With sublimation the ink actually goes from a solid form (print out) to a gas form and moves into the substrate. When the material cools it then transforms back to a solid in effect dying substrate.

    Condé offers a variety of transfer papers. Each one is designed for specific applications.  Each in turn comes with different procedures, times, temperatures and pressures. The addition of sublimation ink only complicates things. Not only do you have the possibility of the ink actually trying to sublimate during the press but you also have to worry about how the sublimation ink is going to bond to the emulsion layer of the paper. You may even get a great product but it will most likely fade in as little as a few days.

    Check out transfer papers on www.conde.com for more information about our transfer papers as well as procedures for how to use them.

    In addition, you will find informative videos for configuring color management by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

    Thanks,
    Condé Systems Inc.
    www.conde.com

    Support Technician,
    1-800-826-6332
    Andy Taylor


    What is Dye Sublimation?

    October 15th, 2010

    I hear this question a lot both from people calling who are interested in starting their own business and from friends who are just curious about what I do. I even remember asking that question when I first came to work for Condé. Most of the customers I talk to do not fully understand what dye sublimation is. Not to mention the customers that are just getting started in it that do not really understand it at all. If you have a question or need to understand something PLEASE give us a call.

    In a nutshell dye sublimation is a process in which the ink converts directly from a solid to a gas from the heat of the press. The gas then transfers from the paper to your substrate. Once the substrate cools your image will have moved from the paper to the final product.

    Dye sublimation requires a special ink. Condé sells several printers from both Epson and Ricoh that can be used for sublimation. You cannot use the standard inks that come with the printer. There are several different types of sublimation inks. Each printer has a specific ink or a list of inks that will work with that printer for sublimation. 

    Hard substrates such as ceramic, metals and hardboards require a special coating for sublimation. You can’t just pick up tiles at your local hardware store! Polyester does not require a coating however cotton fibers will not accept the sublimation inks. When pressing to fabrics I do highly recommend 100% polyester!

    The temperature, pressure and time are all important factors as well. Different substrates heat up at different rates and have very different characteristics. Condé has a lab that tests each item we sell before it is released to the customer. We have ironed out the kinks and have developed a set of instructions that will give you the specific instructions for each item. Our technical support department will also be glad to help our customers with any questions or problems you might have when sublimating.

    In addition, you will find informative videos for configuring color management by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

    Thanks,
    Condé Systems Inc.
    www.conde.com

    Support Technician,
    1-800-826-6332
    Andy Taylor


    Using the Foam Kit and the Teflon Pillow

    September 30th, 2010

    Clients who sublimate to textile can find this product to be a worthy investment. Here is why: Have you ever sublimated to a t-shirt, raised the press, removed the transfer and found “paper indention’s” indicating the edges of the paper from the heat and pressure during the transfer process? This is unavoidable if you do not use either the foam kit or the Teflon pillow and develop a understanding of how to correctly transfer with these products included in the layers.

    Not to mention, those of you who have just given up and excepted the paper lines on fabrics because you thought there is just nothing you can do to remedy this situation. Or, some of you may have purchased all the “bells and whistles” that were recommended for apparel, tried it and still seen the paper creases after sublimating. That’s even more frustrating because there is more invested to produce a flawless product. Maybe I can help change your mind and perfect the end results.

    I have seen these lines in my own work and with the appropriate settings we can reduced the visible creases. Even though the teflon pillow is the easiest to maneuver some people have said that the foam kit is the best because it is the softest. With fabrics the softer the better for “meshing”. I will explain:

    The adjustment is the same if using the foam or pillow:

    1. Lay either item on the bottom platinum of the press
    2. With no pressure applied at this time, close the press
    3. Get “eye level” with the gap so you can see the edge of the foam between the plates of the closed press.
    4. Turn the dial, closing the gap 9increasing the pressure) until the foam or pillow is compress about ¼ of its’ height.
    5. Lock it in and raise the press. Now introduce our sublimation instructions and the layers and press away.

    You can have success by including these layers in your sublimation process if you understand what to do once you have the foam kit and / or teflon pillow in hand and a some guidance about on how to use it. Conde Technicians wants to get the word out on products like these so that they earn there worth. If you have any questions about this or other products give us a call and we will help to get you informed so that you are getting your monies worth from all purchases.

    Video:

    Using Vapor Foam

    In addition, you will find other awesome videos for sublimation and heat transfer by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

    Thanks,
    Conde Systems Inc.
    www.conde.com

    Senior Support Technician,
    1-800-826-6332
    Vicky Waldrop


    Condé Systems is doing it again!

    September 29th, 2010

    It’s time to show off your creativity! Participate in our Hanging Mural Contest! Show off your design and see what others are doing with the exciting new Wavy Tile Murals. You guys and gals who took part in the Flip Flop Contest did such an awesome job, we just had to go and do it again. For inspiration, we have anteed up another Apple 16GB iPad for the 1st place winner; 2nd place prize a $200 account credit; 3rd place prize a $100 account credit. To support contestants I have just uploaded all our mural templates for these fun new products. Last, I offer some product perceptiveness and brainstorming ideas to get you going.

    Time is money…

    You might be thinking, “How do I create a way to use my image in a mural? Where do I begin?” Well, you asked and we answer. Like with all Condé templates, videos, etc…, our goal in support is to create and execute ways that make your job easy and help clients become more productive. Having already created the mural templates in both CorelDraw and Photoshop I have eliminated a lot of the work. Our templates provide the ability to power clip your selected image into the template, print and go. It’s just that easy!

    How the product works…

    We have already provided instructions for how to sublimate onto the tiles in the “Sublimation Instruction” cookbook on PartnerNet. For those who prefer to watch Britney guide you through our product sublimation process step-by-step, you will find the video for sublimating onto wavy tile murals already online. The assembly of the mural is quick and easy. It includes the rod, “C” rings (no crimping required) and ready to hang tiles in a verity of lengths and widths, (2 across, 3 across, and 4 across. The length is optional.). If it’s the design you concerned with, then call or shoot us an email, we have lots of ideas for that too.

    We can’t wait to see our clients at work with their ideas and designs. We get excited about helping to get you motivated with our sublimation products. Like I said before, by using the product templates and instructional videos “we have eliminated a lot of the work”. No excuses… grab your best design ideas and let’s get started on winning a prize! It’s a win win!

    In addition, you will find other awesome videos for sublimation and heat transfer by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

    Thanks,
    Conde Systems Inc.
    www.conde.com

    Senior Support Technician,
    1-800-826-6332
    Vicky Waldrop