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Wall of Shame TIP #2

February 23rd, 2011

Don’t allow these things to happen to you…

Upside Down Image:

The irritating “costly mistake” of sublimating a plaque upside down. We have all done it or at least I have. Getting in a hurry or neglecting to inspect product for “key clues”  prior to placing the image on it can be a “stomach clutching” experience.  upside downUpsideDown

Don’t Forget to Reverse Your Image:

This is probably the most common error in both sublimation and Heat Transfer. Products that transfer / sublimate to the front side of will require flipping the image every time. Cutting boards and most glass will not reqReversing Imageuire this process and to can cause you much grief if you are not “on guard”. Don’t get Distracted from minor details!

Alignment and Centering Image:

Image placement can be a challenge with most product that we press with the substrate facing down and the transfer face up. The image looks perfect but in the final stages of completion to raise the press; turn the image over and find it has slid, moved or misplaced onto the substrate. Reminding ourselves “attention to detail” is a constant practice. Allow yourself the additional time to verify you do not create scrap and waste product.

AlignmentCentering

There are a “few” Benefits of Scrap Product:

If you have it why not use it? There are some scraped products that you could use for the benefit of testing images and color. For example: We, in support are always testing images when troubleshooting color. This can eliminate other variables and possible causes, for instance, product, image, etc…  I recommend getting a ben for throwing reusable scrap product into. Hopefully you will never need to troubleshoot but I can assume that the time will come when you will want something to sublimate on without wasting good product. If nothing else our support staff will often ask you to sublimate a color pallet or a nozzle check to send to use during color management issues.

TIP #2 Wall of Shame

In addition, you will find other awesome videos for sublimation and heat transfer by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

Thanks,
Conde Systems Inc.
www.conde.com

Senior Support Technician,
1-800-826-6332
Vicky Waldrop


Condé Systems is doing it again!

September 29th, 2010

It’s time to show off your creativity! Participate in our Hanging Mural Contest! Show off your design and see what others are doing with the exciting new Wavy Tile Murals. You guys and gals who took part in the Flip Flop Contest did such an awesome job, we just had to go and do it again. For inspiration, we have anteed up another Apple 16GB iPad for the 1st place winner; 2nd place prize a $200 account credit; 3rd place prize a $100 account credit. To support contestants I have just uploaded all our mural templates for these fun new products. Last, I offer some product perceptiveness and brainstorming ideas to get you going.

Time is money…

You might be thinking, “How do I create a way to use my image in a mural? Where do I begin?” Well, you asked and we answer. Like with all Condé templates, videos, etc…, our goal in support is to create and execute ways that make your job easy and help clients become more productive. Having already created the mural templates in both CorelDraw and Photoshop I have eliminated a lot of the work. Our templates provide the ability to power clip your selected image into the template, print and go. It’s just that easy!

How the product works…

We have already provided instructions for how to sublimate onto the tiles in the “Sublimation Instruction” cookbook on PartnerNet. For those who prefer to watch Britney guide you through our product sublimation process step-by-step, you will find the video for sublimating onto wavy tile murals already online. The assembly of the mural is quick and easy. It includes the rod, “C” rings (no crimping required) and ready to hang tiles in a verity of lengths and widths, (2 across, 3 across, and 4 across. The length is optional.). If it’s the design you concerned with, then call or shoot us an email, we have lots of ideas for that too.

We can’t wait to see our clients at work with their ideas and designs. We get excited about helping to get you motivated with our sublimation products. Like I said before, by using the product templates and instructional videos “we have eliminated a lot of the work”. No excuses… grab your best design ideas and let’s get started on winning a prize! It’s a win win!

In addition, you will find other awesome videos for sublimation and heat transfer by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

Thanks,
Conde Systems Inc.
www.conde.com

Senior Support Technician,
1-800-826-6332
Vicky Waldrop


Things that make you go, Hummm…! Color Issues !?!

September 22nd, 2010

Color Issues !?!
Have you ever printed an image perfectly fine one day and the next day printed the same image and the color be off? I have had this happen to me. If you have been in sublimation business for any length of time then most likely you too have experienced a color shift. As for me, a call of this nature to support is a typical day on the job. The good news is we can often quickly diagnose and resolve color issues with just a few simple processes of elimination. These are the primary reasons for a shift in color:

There are more defined methods for color correction and fine tuning color. However, statistically a color shift will most often be due to one or more of these common reasons. When this happens, these troubleshooting guidelines can often get you back in business with minimum down time. For more information on color issues, visit our documents section from the support / PartnerNet web page and look for “Street Smart”, “Color Matching Tool Kit “ and “101 Tips and Tricks”~by David Gross. Conde Technicians are extremely resourceful at resolving color issues on Conde DyeSublimation systems.

In addition, you will find informative videos for configuring color management by the support team at Condé by visiting Conde TV at www.condetv.com, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

Thanks,
Conde Systems Inc.
www.conde.com

Senior Support Technician,
1-800-826-6332
Vicky Waldrop


Clearing Error 990 and 999 on Ricoh DyeSub Systems

September 16th, 2010

There is not much that I despise more than car trouble. At some point, each of us will get into our automobiles and turn the ignition only to discover it will not start. Despite all our preventive maintenance efforts this can happen to anyone of us. I don’t know about you but without my wheels I am literally “out of business”.

If you own a Ricoh Printer there may come a time when the printer will display a 990 or a 999 error. If this should happen to your Ricoh system, Condé Technicians offers helpful perception to a speedy recovery. I will begin with a little “Ricoh” history about this error.

“ERR (990) or ERR (999) are both error messages which are displayed when a sensor does not work normally due to dirtiness. For example, either may be caused by a dirty maintenance unit or clogged ink nozzles. It may be possible to resolve the issue by cleaning the device as described below

To clean your device, follow these steps.

  1. Turn off the main power switch.

2.     Open the top cover.

Take care not to snag the sleeves of your clothing on the cord (1). Do not touch the feed belt (2).



3.     Clean the part indicated in the image below using a damp cloth or cotton tipped applicator.

Never use tissues because it can contaminate the maintenance unit with loose fibers.

  1. Close the top cover.
  1. Turn on the main power switch.
  1. Print the nozzle check pattern and check that the nozzles are not clogged.

If the problem persists, contact your local authorized service/support representative.”

These visuals are great tutorials, but the support staff here at Condé Systems Inc.  (www.conde.com) has taken your questions about this error quite literal. Conde Support Technicians has accumulated understanding for remedying this error and get you “Back to Business”. If you see this error, visit www.condetv for our timely video, “Cleaning the Capping Station on the Ricoh” and let us get you back to business.

http://www.youtube.com/condesystems#p/search/0/NGsGP8cZeAI)

In addition, you will find other awesome videos for sublimation and heat transfer by the support team at Condé by visiting Condé TV, Condé Facebook Page and Condé Twitter. Look for more upcoming videos and informative blog entries to be added for successful sublimation and maintaining your Condé DyeSub System. If there is something that you think would be better said in an instructional video or blog posting, then we look forward to hearing your ideas.

Thanks,

Conde Systems Inc.

www.conde.com

Senior Support Technician

1-800-826-6332

Vicky Waldrop


Sublimating a Vapor Polyester Shirt Using a Foam Kit

August 29th, 2010

Using a George Knight® DK20S™ Heat Press, Condé’s David Gross demonstrates the procedures for applying dye sublimation transfers to polyester shirts. The part number for these Safety Yellow Shirts is 4055 at http://www.conde.com. The transfers are created using a Ricoh® GX7000 printer with Sawgrass® SubliJet-R™ sublimation inks on TexPrint-R® Sublimation Paper, with a George Knight™ heat press. The Vapor® Foam Kit (FOAMKIT) is used to eliminate creases. All products are available from conde.com, including the George Knight® DK20™ heat press used in the demo.


Conde donates Water Bottles to Oil Spill Clean-Up Crews

July 1st, 2010

Condé System, Inc. is donating over 8,000 aluminum water bottles for the oil spill clean up crews. The Mobile Chapter of the Marine Corps League and the Coastal Conservation Association will oversee the distribution of the bottles. Condé is a privately held company with corporate offices in Mobile, Alabama. Condé Systems has become the recognized leader in the personalized products market by offering digital color printing solutions for photo gift and awards businesses. Read the rest of this entry »


Working with Conde Templates with corelDRAW

June 21st, 2010

This video demonstrates where to find and how to import Conde CorelDRAW templates and use them with your unique artwork. Created and edited by Conde Tech Support Expert, Vicky Waldrop. Call us for your imprinting supplies: 1-800-826-6332, http://www.conde.com


#5 Sublimation Business Tip with Condé’s David Gross

June 7th, 2010

Condé’s David Gross talks about his favorite tips for the sublimator. Look for his article in the Sublimation Almanac. Here is with Tip #5: Check out http;//www.conde.com for more tips and business supplies for dye sublimation and heat transfer imprinting. Cond130′s instructions for sublimation are available for free to our clients at conde.com/support in Condé’s PartnerNet area.


Vapor® Clothing Line at Conde Systems

May 17th, 2010

Condé’s Brittany Anderson presents the Vapor® clothing line offered by Condé Systems for sublimation imprinting. Vapor Apparel’s quality blank performance apparel for the sublimation, screen-printing, and embroidery industries. Vapor Apparel features Interas permanent moisture wicking technology. Their unique fabrics not only wick moisture for climate control and comfort, but are anti-microbial and stain resistant. The Vapor fabrics range from athletic Micro-Fiber to having the feel of cotton and are versatile enough to wear as a base layer in winter or keep you dry and cool when the heat is up. In over 50 styles and colors, youth, adult, and womens sizes are available. All products are available from conde.com


Tile Products that can be sublimated

May 17th, 2010

Condé’s Brittany Anderson shows off all the great products made with sublimated ceramic tiles. All products are available at http://www.conde.com. The transfers are created using a Ricoh® GX7000 with Sawgrass® SubliJet-R™ sublimation inks on TexPrint® for Ricoh Sublimation Printing Paper, with a George Knight™ heat press. All products are available from conde.com